Excel question

[Muppet]

resolved:

none of that above mentioned stuff worked. I actually searched for and found the Personal.xlsb and deleted it. It lived in the profile>roaming location.

Thanks everybody for their help

[NooNoo]

interesting... this is what it's supposed to be for... http://office.microsoft.com/en-gb/ex...102174076.aspx

[Muppet]

yup. that looks about right.

[slgrieb]

Anytime you have some odd computer issue, you should never ignore malware as a possible cause. All the same, anytime I have to deal with a computer that has performance issues, I usually start by running hard drive and memory diagnostics. If the system passes, I run TDSSKiller, ComboFix, and MalwareBytes AntiMalware in that order. It's also a good idea to follow up with an online scan such as Eset's online scanner.

[slgrieb]

EFF it, after a long absence, my take on malware is that most of it is actually less sophisticated than it used to be. I'd say there is a two tier system now. There are the large institutional hacks which as an individual you can only marginally protect yourself against, and the attacks against individual users, which are mostly not that dangerous. Hey, let's go for the goal line! Ransom Ware? Do you keep regular backups you can restore? Is your AV software up date. Generally recovering a ransomware attack at the individual level just needs restoring a backup.

[Mobile PC]

Welcome back! Two law firms that I support, were hit with ransomeware. We shut it down quickly, so only one computer in each firm was compromised. Format and reload. Restore from I drive backups. Back to normal.